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PAYMENT METHODS: Credit card payments for any shopping cart items may be made through the website's Paypal interface; no Paypal account is required. Credit card can also be accepted over the phone or in person in the case of service work. For coil-overs or in any case when Paypal is not desired, we accept personal/cashiers checks or money orders.
NO EMAIL ORDER CONFIRMATION: We do not currently send a confirmation email after your purchase is made. In the future we intend to offer this feature but please be confident that if you have a Paypal receipt, we are processing your order.
ORDER STATUS/DELIVERY TIMES: Turn-around for an FCM revalved coil-over or revalved shocks is 4-6 weeks. Adjustable perches and shock mounts typically ship in 3-4 weeks, bump stops within 2 weeks. We do our best to ship your items out quickly and correctly.Contact us before ordering to discuss your situation.
SHIP-TO ADDRESS: For your security and our protection, we cannot ship to an address other than what you have entered in Paypal. If necessary the transaction may be refunded and then re-entered. We appreciate your understanding!
SHIPPING METHOD: USPS Priority Mail unless expedited delivery (USPS Express) or an alternate carrier is requested at the time of purchase.
RETURN POLICY: Within 30 days for unused merchandise over $40. Merchandise under $40 is not returnable except due to manufacturing defect which will be at the sole determination of Fat Cat Motorsports, Inc. to determine. A 20% restocking fee will apply to any return deemed accepted. Contact us by email or phone to obtain an RMA number before shipping your item(s).
60 DAY MONEY BACK GUARANTEE for FCM custom coil-overs: If, within 60 DAYS from the recorded date of receipt by the customer, you are not completely satisfied with your purchase, you may contact us for an RMA and return the product in the original shipping container and in AS-NEW condition. Any damage due to improper handling, racing use, improper installation, operator error or acts of God will void this guarantee. At our sole discretion, we will determine the product condition and if verified 'AS-NEW', issue a full refund minus round-trip S&H. Any damage present will incur a deduction in the refund amount This guarantee does not apply to Variant 1, Variant 2 single- or double-adjustables, or orders with custom-shortened shock bodies/shafts.
PRODUCT APPEARANCE: Due to factors outside our control, parts such as bump stops, bushings and shock mounts may vary in color or dimension, with some variation in surface finish. However, the parts are inspected prior to shipment to ensure proper operation.
STATEMENT OF NON-LIABILITY (from Carrol Smith):
Our society has reached the point where we are advised that, in order to protect ourselves, our business, and our families from possible lawsuits, we must include a statement of non-liability in every business dealing. Since we believe that the human being is wholly responsible for their own actions, we object to this necessity and to the morality that has spawned it. However, we would object even more strongly to being sued - so here it is.
Motor racing in dangerous! Hell, driving a car is dangerous! You will crash and you will most likely be injured or even killed!
The price of man in motion is the occasional collision. To be competitive in any sport it is necessary to operate at the outer edges of the performance envelop. The closer we come to that edge, the greater the risk of falling off. Our business is improving the performance of the off-road racing car. We deal with the deliberate exploration of the outer limits of traction. The closer the racing car approaches its potential, the less forgiving it becomes - and the greater the chances of an accident when an error in judgment occurs.
If, while using any of the products, services, or advice provided by Fat Cat Motorsports, Inc. its employees, owners, investors, or agents you should exceed the limits of traction, mechanical strength, and/or good judgment while on a race track, the car wash, or in your own driveway, you will have done so through your own conscious decision and actions. We take no responsibility for your actions - and the subsequent crash.
All services, products, and advice provided by Fat Cat Motorsports, Inc. its employees, owners, members, investors, or agents are intended, designed, built, and installed for off-road racing use only.
NO PRODUCT WARRANTY:
Because many vehicles may be or are actively used in competition environments, there is no warranty - written or oral, expressed or implied, said or unsaid, inferred or assumed, secret or public - on our products or services.
INDEMNIFICATION AGREEMENT: By installing this product, I, my family, my agents, my successors, and assigns, agree to indemnify and hold Fat Cat Motorsports, Inc. its employees, owners, members, investors, and agents, harmless from all loss, liability, or damage resulting from claims brought by reasons of alleged failure, negligence, ignorance, stupidity, act of God, act of War, or defect of any services, products, or advice provided by Fat Cat Motorsports, Inc.
By installing this product I understand, agree, and accept all of the above without any reservations.
OUR PHILOSOPHY: We have been Miata enthusiasts for over 15 years; our aim is to provide the most personal, highest-quality experience for our customers. We welcome your feedback, encouragement, and support. Jinban Ittai!
Contents © 2011 Fat Cat Motorsports, Inc. All rights reserved. Registered trademarks belong to their respective owners.
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